Stikine Valley Inn Polices

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the Stikine Valley Inn and speak to one of our helpful Team Members.

 

Non-Smoking

100% non-smoking

British Columbia Clean Air Act prohibits smoking in all commercial buildings. We have a smoking area outside. If you do smoke inside the building, we may charge you a $250 cleaning fee, in addition to the fines imposed by the BC authorities.

 

Check-in / Check-out

Check-In Time

3:00 pm

Minimum Age to Register

19

Check-Out Time

12:00 pm

 

Payment

Currency

Canadian Dollar

Accepted Payment Options

  • Credit Card: American Express, MasterCard, Visa

  • Cash

  • Traveler’s Cheques

 

Cancellations

Cancellation Policy

We are a small facility (we have 5 guest rooms), and that forces us to be rather restrictive in our cancellation policy. Thank you for your understanding!

 

Any reservation must be cancelled or changed no later than one day in advance before the check-in time (3 p.m. (15:00) Pacific Time on the arrival date).

 

If you cancel within one day, we will have to charge the first night's rate to your credit card. If you change your reservation to reduce the number of nights or move them to a different arrival date, we reserve the right to charge your credit card for the nights you had reserved originally.

 

If you cancel or make a change within 24 hours of your check-in time (or later), or in case of a no-show, NO REFUND is given.

Credit card authorization is required to reserve a room

By asking us to reserve a room you automatically give us the authorization to charge your card in case of cancellation, as described above. If you do not cancel your reservation, we will charge your credit card only upon your arrival, not before. A valid credit card must be presented at check-in.

 

We accept payment by credit card, cash, or travellers checks.

 

For early or late arrivals, please contact us to make arrangements

The check-in time is from 3 p.m. (15:00) to 10:00 p.m. (22:00), If you are delayed and you cannot arrive before 10:00 p.m., please give us a call to let us know about the delay.  

 

Pets

Pets allowed on a case-by-case basis

Maximum Weight

50 lbs

Maximum Size

Medium

Service animals allowed

Yes

Parking

Free Self parking

In/Out Privileges

Available 

Other Parking Information

2 Parking Lots on Site

 

Please don't forget to return the key

 

Lost or not returned key fee is $25.

 

We reserve the right to refuse service to anyone,

 

... and you agree that we don't have to explain our reasons for such a decision.

 

We are not responsible for accidents, injury, or loss of property of any kind.

 

 

 

Privacy policy

We value our reputation among our guests, so we keep any personal information that we receive from you with the highest possible level of confidentiality. We don’t like and don’t use telemarketing, we don’t share information about our customers with anybody, period.

 

Collection of Personal Information

 

When reserving a room, we collect the following information from you: your name, postal address, e-mail address and/or telephone number, as well as the information about your visiting plans and payment method as necessary to reserve a room for you.

We may use your personal information to contact you regarding your reservation, if necessary. However, we will not contact you for any other reason, including but not limited to special offers and promotions from us, without your express permission.

© 2019 Stikine Valley Inn